thechangeconsortium.org is owned, operated and made available by The Change Consortium CIC whose registered office is at:
Grove House, Coombs Wood Courts, Steel Park Road, Halesowen, Dudley, West Midlands, B62 8BF
Our trading (and correspondence) address is:
The Change Consortium C.I.C., 1st Floor, The Public, New Street, West Bromwich, Sandwell, West Midlands, B70 7PG
Telephone: 0121 533 7150
Email: ThePod@TheChangeConsortium.Org
Copyright
The Change Consortium C.I.C. owns legally and beneficially all the intellectual property rights in the content of all the thechangeconsortium.org web pages (including the design, text, graphics and arrangement thereof) and in the software used therein.
Licence for website access
The Change Consortium C.I.C. grants you a limited licence to access and make personal use of this website, but not to download (other than page caching) or modify it, or any portion of it. This licence does not include any resale or commercial use of this website or its contents.
Image Library
Terms and conditions relating specifically to our Image Library are set out as part of the ‘royalty free licence agreement’ that all users must read and agree to prior to requesting images.
Links from our website
Our website may from time to time contain links to various websites and other resources provided by third parties. These links are provided for your information only. We have no control over the contents of those websites and resources and accept no responsibility for them or for any loss or damage that you may suffer in connection with your use of them. The supply of any goods, services and information offered by third party providers listed on our site is subject to the relevant third party’s terms and conditions relating to the provision of their goods, services and information.
Jurisdiction and Applicable Law
The English Courts will have exclusive jurisdiction over any claim arising from or related to this website. English Law will apply to this Agreement.
Your Concerns
If you have any concerns or queries about material which appears on our web site please contact us. Thank you for visiting our website.
Membership Terms and Conditions
The Change Consortium CIC Terms and Conditions of Service
DEFINITIONS
“This Agreement” means the Terms and Conditions of Membership detailed here and as amended by Us from time to time.
“Commencement Date” means the date upon which any element of the Membership Package is first provided to you, as determined by Us.
“Membership Benefits” means the products and services offered by Us to You at the time of your application, determined by Your choice of Membership package.
“Membership Fee” means the sum payable by You to Us in return for the receipt of Membership Benefits determined by your choice of Membership Package.
“Membership Package” means the Products and Services advertised by us under the titles “Basic”, “Plus+” and “Premier”, or other offerings as amended by us from time to time.
“Our Website” means http://www.thechangeconsortium.org
“TCC”, “THE CHANGE CONSORTIUM”, “Us” or “We” means THE CHANGE CONSORTIUM CIC (Community Interest Company Registration Number 07534899) having our registered office at 1 Grove House, Coombs Wood Courts, Steel Park Road, Halesowen, Dudley, West Midlands, B62 8BF. “Our” will be interpreted accordingly.
“Term” means 12 (twelve) months from the Commencement Date unless terminated under the provisions in This Agreement.
“Trading Activity” means the delivery of products or services in return for payment other than grant income.
“You” or “Member” means a person or organisation who has been accepted as a member of The Change Consortium C.I.C. or any employee of the Member, including any person We reasonably believe is acting with that Member’s authority.
“Your” will be interpreted accordingly.
1. Membership Categories
1.1 Anyone can apply to become a member of The Change Consortium C.I.C. – individuals, businesses, voluntary groups, public sector organisations and others.
1.2 You can apply to become a member by completing an Application Form in any format supplied by us
1.3 If you register for membership under the wrong category or do not provide the appropriate details for us to verify your category, we reserve the right to amend the category of your membership.
2. Your details
2.1 We will not be held responsible or liable for any consequence of displaying incorrect information pertaining to any individual or organisation under any circumstances.
2.2 Subject to paragraph 2.1 you may amend the details you have supplied to us by contacting us through our website, advertised phone number or email address for membership, all of which will be advertised prominently on our website, and we will use our best endeavours to correct any incorrect information displayed in a format which is under our reasonable control in a timely fashion.
3. Changes to Membership Benefits
3.1 We reserve the right to amend Membership Benefits at any time at our sole discretion.
3.3 We will endeavour to replace any withdrawn Membership Benefit with another which in our reasonable opinion confers a comparable benefit to the member.
3.4 In the event of a Membership Benefit or Benefits being withdrawn and our not being able to offer a product or service which is in our reasonable opinion of an equivalent standard we may, at our sole discretion, accept a Termination Notice from You and offer a refund of any Membership Fee paid in accordance with the remaining duration of the period of membership.
4. Our obligations
The Change Consortium C.I.C. will:
4.1 Use all reasonable efforts to provide You with your Membership Benefits by the date We advise You, though We do not guarantee that the benefits will commence on that date.
4.2 Use all reasonable efforts to ensure the Membership Benefits continue to be provided throughout the term of Your Agreement, though We do not guarantee the availability of such.
4.3 Use all reasonable care and skill to provide You with a high quality service.
4.4 Use all reasonable efforts to maintain accurate records so as to ensure accurate billing.
4.5 We will treat all Members equally and endeavour to provide the same quality of Service to each Member, subject only to variations in Membership Benefits determined by your Membership Category and the Membership Package chosen by You.
5 Customer Service
5.1 We are committed to providing a high standard of customer service to our members and other parties interested in Social Enterprise. We will endeavour to be polite, courteous, responsive informative and helpful at all times. We will welcome your comments and suggestions.
6. Payment
6.1 Unless We explicitly offer You alternative payment terms, which we reserve the right to do solely at our discretion, Payment must be made in full for the Term described us before you access any Member Benefits.
6.2 If you cancel any payment made to us you must inform us and may not access any Member Benefits until payment is made in full.
7. Access to Website
7.1 We will issue you with a username and password so that You may log in to the members area of our website.
7.2 It is Your responsibility to keep Your membership login details secret. If a third party uses Your username and password with or without Your consent, then We will not accept any liability for any consequences whatsoever.
8. Duration and cancellation
8.1 Membership will last for 12 months from the Commencement Date and may not be cancelled by either party except as detailed in This Agreement.
8.2 You may cancel your membership within 21 days of the Commencement Date by informing Us in writing. There will be a £25 administration fee if you cancel after 21 days.
8.3 We may cancel your membership immediately at our reasonable discretion or if You breach any of your obligations under these terms and conditions, including failure to make any payment to Us when due.
8.4 You can upgrade your membership package at any time during the membership term. A new 12 month contract would commence, with any remaining payment to THE CHANGE CONSORTIUM for services not used carried forward.
9. Complaints
9.1 If You have a complaint or query regarding any aspect of your membership including billing, contact Us by phone, email or letter including the nature of your complaint and your contact details.
9.2 We will endeavour to respond to any complaint within 14 days of receipt.
10. Data Protection
10.1 We operate in accordance with the Data Protection Act 1998 as updated or amended from time to time.
11. Limitation of Liability
11.1 Your sole right and exclusive remedy and our exclusive liability in the event of any breach of these Terms, or if You are dissatisfied for any reason with the Service or any guidelines or policies, is to require the cessation of the Service and to recover your direct damages up to a maximum of the amount You have paid for the Service during the period from the date of commencement of the Term to the date of termination.
11.2 We shall not have any other liability whatsoever to You and shall not be liable for any misrepresentation (save where fraudulent) or be liable in contract tort or otherwise for any indirect or consequential loss, loss of revenue, loss of profits, loss of business or goodwill, loss or damage due to corruption of data, loss of opportunity, howsoever caused, which arises out of or in relation to these Terms and Conditions and/or the provision of the Service.
12. General Information
12.1 By buying one or more of the legal packages from Anthony Collins Solicitors LLP, the firm will be obliged to send to you a separate client engagement letter and terms and conditions document. This is in order to comply with the requirements of the Solicitors' Regulation Authority. Those terms and conditions are separate from any terms and conditions which apply to your relationship with The Change Consortium.
12.2 We advise you to print a copy of these Terms and Conditions for your information in the future.
12.3 Any contract between Us shall be governed by English law and the courts of England and Wales shall have exclusive jurisdiction over any dispute. All dealings, correspondence and contact between Us shall be made or conducted in the English language.
12.4 The most current version of our Terms and Conditions will always be on our website. We advise you to check these from time to time.